We know you're gonna ask us! (Or at least thinking about it!) So, here you go.
What size should I order?
Our sizes range from XSmall - 4XLarge. Please see the sizing chart in the product listings for more details and suggestions for fit and measurements. The Deep V-neck shirts run the smallest, but are still fit for ladies. Children's and infants sizes will be listed individually.
Will the designs fade?
Some of the prints will fade some after being washed. Black prints tend to fade the most, but will still hold up for lots of wear and washes.
How Can I make my shirts last the longest?
Follow these tips to take care of the t-shirts:
- Washing: Wash inside out with cold water with similar colors using a gentle cycle.
- Ironing: If ironing is necessary, iron inside-out on the lowest setting. NEVER IRON the printed area directly.
- Drying: Tumble dry low, air or hang-dry.
- Avoid using bleach and do not dry clean.
What about the totes and other bags?
- Spot Clean Only for the polyblend totes, handbags, messenger bags and zipper pouches.
- Delicate cycle for the fabric totes that come in bundles.
What forms of payment do you accept?
We accept all major credit cards such as Visa, MasterCard and American Express, Sezzle for installment payments (requires approval) through our secure payment processing system. We transit your credit card securely for your protection and we do not store your credit card information.
Do you do custom orders?
We do retail group purchases on certain items and styles. Please send an email to firstname.lastname@example.org with any inquiries.
Why the various shipping times?
Most of the items available are made when ordered and processing and shipping times vary depending on the fulfillment location, season and size of your order. Tracking is made available as soon as your order ships. Contact us for additional questions.
How long will it take for my order to arrive?
Standard shipping for orders in the United States takes 7-10 business days. Most orders are received within 2.5 wks of ordering with standard shipping. International orders usually take 3-5 weeks to arrive depending on the destination and customs processing. The tracking for international orders will not update once the package leaves the US, but the order is still on its way.
Please note that during holidays or times of high demand, orders will take 10 - 15 business days to ship.
What shipping method do you use?
Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail. International orders are shipped via USPS First Class International Mail. Expedited shipping quotes are available. Please inquire for more details.
Will I be able to track my order?
Absolutely! We will provide you with the tracking number once your package is shipped, except for International shipments. A shipping confirmation email will be sent, once your order has left our facility.
What is your return policy?
Since we print every product when it is ordered we CANNOT PROCESS SIZE EXCHANGES.
If you received a defective item, we'll happily replace it. Defected items will be exchanged for the same type of product in the same size. Please contact us at email@example.com for further information.
We do not issue refunds on orders that have completed payment and shipped.
Can I cancel/modify my order?
Please note we print every product when it is ordered. You can modify/cancel your order 12-24 hours after placing your order depending on what is ordered, after that we begin processing your order. Please make sure to confirm all order details prior to submitting the order.
*Please contact us at firstname.lastname@example.org for any questions regarding your order.